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Care >> Model Citizen
Charter |
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Model Citizen Charter |
ABC
Bank
FAIR BANKING PRACTICES
Customers are
requested to
- Ensure
safe custody of cheque book and pass book.
- Preferably
use reverse carbon while writing a cheque.
- Issue crossed/account
payee cheques as far as possible.
- Check the
details of the cheque,namely,date,amount in words
and figures, crossing etc. ,before issuing it.As
far as possible,issue cheques after rounding off
the amount to nearest rupee.
- Not to
issue cheque without adequate balance; maintain
minimum balance as specified by the Bank.
- Send cheques
and other financial instruments by Registered
Post or by courier.
- Bring pass
book while withdrawing cash from savings bank
account through withdrawal slip.Get pass book
updated from time to time.
- Use nomination
facility.
- Note down
account numbers,details of FDR, locker numbers,etc.,
separately.
- Inform
change of address,telephone number, etc., to the
Branch.
- Inform
loss of demand draft, fixed deposit receipt, cheque
leave (s)/book, key of locker, etc., immediately
to the Branch.
- Avail standing
instructions facility to repeat transactions.
- Provide
feedback on our services.
- Pay interest,
instalments, locker rent and other dues on time.
- Avail services
such as ATM, ECS, EFT, etc., if offered by the
branch.
- Bring any
deficiency in services to the notice of the branch.
- Not to
sign blank cheque/s.So also do not record your
specimen signature either on pass book or on cheque
book.
- Not to
introduce any person who is not personally known
to you for the purpose of opening account.
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