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Details of Nodal Officers
Sr.No. Bank Name Office Contact Details Department
Vijaya Bank  Head Office  
Name : Shri V Mohandas Shetty 
Position : General Manager  
Address : 41/2, M G Road
 
Bangalore - 560001 
Tel. No.: 
Fax No.: 
Email1:vmohandasshetty@vijayabank.co.in 
Email2: 
Inspection  
  Regd. & Admn. Office 
Name : Shri P R Pradeep 
Position : Deputy Vice-President 
Address : Indian Express Building, 2nd Floor
Kaloor 
Kochi - 682017 
Tel. No.: 
Fax No.: 
Email1:gad@lordsbank.com 
Email2: 
 
City Union Bank Ltd.  Central Office 
Name : Shri T S Ramanujam 
Position : Deputy General Manager 
Address : 149, T S R (Big) Street
 
Kumbakonam - 612001 
Tel. No.: 
Fax No.: 
Email1:- 
Email2: 
 
 
Name : Arun Kumar Mohanty 
Position : Head- Compliance & Principal Code Compliance Offic 
Address : Modern Centre, `C' Wing, Ground Floor
Sane Guruji Marg, Mahalaxmi 
Mumbai - 400 011 
Tel. No.:022-67540605 
Fax No.:022- 6754 0033 
Email1:arun.mohanty1@centurionbop.co.in 
Email2: 
 
The Saraswat Co-op. Bank Ltd.  Retail Banking 
Name : Shri P G Kamath 
Position : General Manager (Branches) 
Address : Lata Kunj, New Nagardas Road
Andheri (E) 
Mumbai - 400 069 
Tel. No.:28347702 
Fax No.:28364279 
Email1: 
Email2: 
Retail Banking 
Indian Overseas Bank  Central Office 
Name : Mr.M S Prakash 
Position : General Manager 
Address : 763, Anna Salai
 
Chennai - 600002 
Tel. No.:044-28519417 / 2852030 
Fax No.:044-28525822 
Email1:msprakash@iobnet.co.in 
Email2: 
Customer Service Dept. 
ABN AMRO Bank N.V.  Gurgaon Office 
Name : Mr.Sameer Gupta 
Position : Vice President 
Address : 9th Floor, Tower C, Cyber Greens,
DNS Cyber City, Sector 25D 
Gurgaon , Haryana - 122002 
Tel. No.:0124-5181907 
Fax No.: 
Email1:sameer.gupta@in.abnamro.com 
Email2: 
Consumer Banking 
Andhra Bank  Head Office 
Name : Shri Mathew Joseph 
Position : Asst. General Manager 
Address : 5-9-11, Dr. Pattabhi Bhawan
Saifabad 
Hyderabad - 500004 
Tel. No.:0 
Fax No.:0 
Email1:corp@andhrabank.co.in  
Email2: 
Customer Service Department 
Bank of Baroda  Head Office  
Name : Shri M B Samant 
Position : General Manager  
Address : Suraj Plaza – I, 6th Floor
Maganwadi, Sayajiganj 
Baroda - 390005 
Tel. No.:0 
Fax No.:0 
Email1:gm.ops.ho@bankofbaroda.com  
Email2: 
Oprns., Sers. & Corporate A/cs 
10  Canara Bank  Head Office 
Name : Shri Denis Rodrigues  
Position : Asst. General Manager  
Address : 4th & 5th Floor
112, J C Road 
Bangalore - 560002 
Tel. No.:0 
Fax No.:0 
Email1:denisrodrigues@canabank.co.in 
Email2: 
Planning and Development Wing 
11  Corporation Bank  Head Office  
Name : Shri B R Bhat 
Position : General Manager  
Address : Mangaladevi Temple Road
Pandeshwar 
Mangalore - 575 001 
Tel. No.:0824-2424575 
Fax No.:0824-2448834 
Email1:brbhat@corpbank.co.in 
Email2: 
Customer Service & Grievances 
12  Coastal Local Area Bank Ltd.  Corporate Office 
Name : Shri N Sambasiva Rao 
Position : Asst. General Manager 
Address : D.No: 59-14-2A,Santhi Plaza
Ring Road, Gayatri Nagar 
Vijayawada - 520008 
Tel. No.: 
Fax No.: 
Email1:vjwareabank@sancharnet.in 
Email2: 
HRD 
13  The Bank of Rajasthan Limited  Central Office 
Name : Shri Arun Grover 
Position : Asst. General Manager 
Address : C-3, Sardar Patel Marg C Scheme,
 
Jaipur - 302001 
Tel. No.:0141-3256120 
Fax No.:0141 2221649 
Email1:arungrovar@rajbank.com 
Email2:Borcd@rajbank.com 
BORC Department 
14  The Dhanalakshmi Bank Limited.  Central Office 
Name : Shri P S Ravikumar 
Position : Asst. General Manager 
Address : 
P.B.No.9 
Thrissur - 680001 
Tel. No.: 
Fax No.: 
Email1:ravikumarps@dhanbank.co.in 
Email2: 
Inspection Department 
15  The Federal Bank Ltd.  Corporate Office 
Name : Shri Abraham Mathew 
Position : Deputy General Manager (Plng. & Dvlp.) 
Address : P B No.103
Federal Towers 
Aluva - 683101 
Tel. No.: 
Fax No.: 
Email1:abrahammathew@federalbank.co.in 
Email2: 
Planning & Development 
16  IndusInd Bank Limited 
Name : Ms. Anita Varghese 
Position : Vice President 
Address : 701, Solitaire Corporate Park
167 Guru Hargovindji, Andheri (E) 
Mumbai - 400093 
Tel. No.:664112319 / 28301962 
Fax No.:66412318 
Email1:anitav@indusind.com 
Email2: 
Banking Operations 
17  ICICI Bank Limited 
Name : Mr. Harshil Mehta 
Position : Deputy General Manager & Head - Service Quality 
Address : ICICI Bank Towers, Bandra Kurla Complex
Bandra (East) 
Mumbai - 400051 
Tel. No.:022-26538027 
Fax No.: 
Email1:headservicequality@icicibank.com 
Email2: 
Customer Service & Quality Group 
18  Karnataka Bank Ltd.  Head Office 
Name : Shri P R S Holla 
Position : Deputy General Manager 
Address : P B No 599
Mahaveera Circle, Kankanady 
Mangalore - 575002 
Tel. No.: 
Fax No.: 
Email1:prs_holla@ktkbank.com 
Email2: 
Planning & Development Dept. 
19  The Lakshmi Vilas Bank Ltd. 
Name : Shri Y V Seshatalpa Sai 
Position : Assistant General Manager 
Address : Regd. & Admn. Office
Salem Road, Kathaparai 
Karur - 639006 
Tel. No.: 
Fax No.: 
Email1:sai@lvbank.com 
Email2: 
Planning & Development Dept. 
20  State Bank of Travancore  Head Office 
Name : Shri R. Vasudevan 
Position : General Manager  
Address : Kempegowda Road
 
BANGALORE - 560 009 
Tel. No.: 
Fax No.: 
Email1: 
Email2: 
(Operations) 
21  The Nainital Bank Ltd.  Head Office 
Name : Shri Mukul Pande 
Position : Chief Manager 
Address : Naini Bank House
7 Oaks, Mallital 
Nainital - 263001 
Tel. No.: 
Fax No.: 
Email1:nainitalbank@yahoo.com 
Email2: 
 
22  The Ratnakar Bank Ltd.  Administrative Office 
Name : Shri V T Dharmatti 
Position : In-charge 
Address : Mahaveer’,Shri Shahu Market Yard
 
Kolhapur - 416005 
Tel. No.: 
Fax No.: 
Email1:ratnakarbank@eth.net 
Email2: 
Inspection, Audit & Vigilance 
23    Head Office 
Name : Mrs. L R Satralkar 
Position : Asst.General Manager 
Address : 
Rajwada Chowk 
Sangli - 416416 
Tel. No.: 
Fax No.: 
Email1:san_sanbank@sancharnet.in 
Email2: 
Law 
24  Central Bank of India 
Name : Dr. Ram Sangapure  
Position : Assistant General Manager  
Address : NCL Building, 5th Floor, Plot No. 6, Block ‘E’
Bandra Kurla Complex, Bandra (East)  
Mumbai - 400051 
Tel. No.: 
Fax No.: 
Email1:agmeid@centralbank.co.in  
Email2: 
Operations 
25  Tamilnad Mercantile Bank Ltd. 
Name : Shri P Annamalaisamy 
Position : General Manager General Manager (Inspection & Vigi 
Address : 167, II Floor, Victoria Street
Opp. Lane to Head Post Office 
Thoothukudi - 628001 
Tel. No.: 
Fax No.: 
Email1:inspection@tnmbonline.com 
Email2: 
Inspection Department 
26  Dena Bank 
Name : Shri Tilak Raj Chawla 
Position : General Manager  
Address : Dena Corporate Centre, C-10, G Block, 6th Floor
Bandra Kurla Complex, Bandra (East) 
Mumbai - 400051 
Tel. No.:26545604 
Fax No.:26545603 
Email1:trchawla@denabank.co.in 
Email2: 
System Mgmt, Govt. Business, Resource Mobilisation 
27  Bank of Bahrain & Kuwait BSC 
Name : Ms. Nazneen Mithuji 
Position : - 
Address : Jolly Maker Chambers II, Ground Floor
225, Nariman Point 
Mumbai - 400 021 
Tel. No.: 
Fax No.: 
Email1: 
Email2:bbk@mtnl.net.in 
 
28  BNP PARIBAS 
Name : Shri Kasi Krishna 
Position : Head – Ethics & Compliance 
Address : 62, French Bank Building
Homji Street 
Mumbai - 400001 
Tel. No.: 
Fax No.: 
Email1:kasi.Krishna@asia.bnpparibas.com 
Email2: 
 
29  The Bank of Tokyo-Mitsubishi, 
Name : Shri R K Sharma 
Position : Deputy General Manager 
Address : Jeevan Vihar Building
3-Parliament Street 
New Delhi - 110001 
Tel. No.: 
Fax No.: 
Email1:btmnewdelhi@vsnl.net 
Email2: 
 
30   
Name : Ms. Arnavaz Hoshang Malesra 
Position : Vice President 
Address : Maker Chambers IV, 13th Floor
P O Box 11635, Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1:arnavaz.malesra@sgcib.com 
Email2: 
Internal Audit & Compliance 
31  The Jammu & Kashmir Bank Ltd.  Corporate Office 
Name : Mohammad 
Position : Chief Manager 
Address : M A Road
 
Srinagar - 190001 
Tel. No.: 
Fax No.: 
Email1:ccdch1@jkbmail.com 
Email2: 
Customer Care Division 
32  Punjab & Sind Bank 
Name : Shri J B S Bedi 
Position : Assistant General Manager 
Address : 2239, Gurudwara Road
Karol Bagh 
New Delhi - 110005 
Tel. No.: 
Fax No.: 
Email1:hoinsp@psb.co.in 
Email2: 
 
33  Punjab National Bank 
Name : Shri B C Nigam 
Position : Deputy General Manager 
Address : IInd Floor, Rajendra Bhawan
Rajendra Place 
New Delhi - 110008 
Tel. No.: 
Fax No.: 
Email1:inspctrl@bol.net.in 
Email2: 
Inspection Control Division 
34  AXIS Bank Ltd.  Central Office 
Name : Shri S. S. Bajaj 
Position : Chief Compliance Officer 
Address : C.O. 32nd Floor, Centre 1
World Trade Centre Complex 
Mumbai - 400005 
Tel. No.:022- 66277118  
Fax No.:022-6627721 
Email1:CCO@axisbank.com 
Email2: 
Compliance Department 
35  SBI Commercial and Internation 
Name : Shri Kshireswar Dube 
Position : - 
Address : Maker Chambers III
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1:mumsbici@bom3.vsnl.net.in 
Email2: 
 
36  State Bank of India  Corporate Centre 
Name : Shri Sangeet Shukla 
Position : Chief General Manager (PB) 
Address : 4th Floor, State Bank Bhawan
Madame Cama Road 
Mumbai - 400021 
Tel. No.:022-22029451/56 
Fax No.:022-22885369 
Email1:dgm.customer@sbi.co.in 
Email2: 
Customer Service Division 
37  State Bank of Patiala  Head Office 
Name : Shri J R Devgan 
Position : General Manager (Operations) 
Address : 
The Mall 
Patiala - 147001 
Tel. No.: 
Fax No.: 
Email1:cppat@sancharnet.in 
Email2:cpppat@sbp.co.in 
 
38  Barclays Bank Plc  Mumbai Branch 
Name : Shri Charan Rawat 
Position : Associate Director 
Address : 21/23, Maker Chambers VI
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1: 
Email2: 
 
39  Citibank N.A.  Head Office 
Name : Shri K Santhanam 
Position : Vice President 
Address : Citibank Centre, 5th Floor
Bandra Kurla Complex, Bandra (E) 
Mumbai - 400051 
Tel. No.: 
Fax No.: 
Email1:k.santhanam@citigroup.com 
Email2: 
Regulatory & Compliance Unit 
40    Head Office 
Name : Shri Mahesh Pande 
Position : Chief Manager (P& SB) 
Address : Neelam Baug Chowk
 
Bhavnagar - 364001 
Tel. No.: 
Fax No.: 
Email1:- 
Email2: 
 
41  Yes Bank Limited 
Name : Shri R K Sharma 
Position : Deputy General Manager 
Address : Jeevan Vihar Building
 
New Delhi - 110001 
Tel. No.: 
Fax No.: 
Email1:btmnewdelhi@vsnl.net 
Email2: 
 
42  J P Morgan Chase Bank, National Association 
Name : Shri Sumit Dasgupta 
Position : Vice President – Head of Compliance & Secretarial 
Address : Mafatlal Centre, 9th Floor
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1: 
Email2: 
 
43  The Karad Urban Co-op. Bank Ltd. 
Name : Shri Sudhir Atmaram Kher 
Position : Head of Department – Administration 
Address : 15/1 Sai Chaitanyna
Rukhmininagar 
Karad -  
Tel. No.: 
Fax No.: 
Email1:est@karadurbanbank.com 
Email2: 
 
44  Krung Thai Bank Public Company 
Name : Shri Shakat Faizi 
Position : Manager – Operations 
Address : 62, Maker Chamber VI
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1:ktbmbin@vsnl.com 
Email2: 
 
45  Mizuho Corporate Bank Ltd.  Mumbai Branch 
Name : Shri Satish Sawnani & Shri Dinesh Naik 
Position : Sr. Vice Presidents 
Address : Maker Chambers III, 1st FloorJamnalal Bajaj Road
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1:satish.sawnani@mizuho-cb.com 
Email2:Dinesh.naik@mizuho-cb.com 
 
46  Punjab & Maharashtra Co-op. Bank Ltd.  Central Office 
Name : - 
Position : Managing Director 
Address : Unit No.1, S Pratap Singh Industrial Estate
L B S Marg, Bhandup (W) 
Mumbai - 400078 
Tel. No.: 
Fax No.: 
Email1:jthomas@pmcbank.com 
Email2: 
 
47  Sonali Bank Ltd. 
Name : Md. Sirajul Islam 
Position : Asst. General Manager 
Address : “Apeejay House”
15, Park Street 
Kolkata - 700016 
Tel. No.: 
Fax No.: 
Email1:sonalibank@vsnl.net 
Email2: 
 
48  Abhyudaya Co-op. Bank Ltd. 
Name : Mrs. Jyoti S Bolar 
Position : Manager 
Address : K K Tower, 63, G D Ambekar Marg
Parel Village 
Mumbai - 400012 
Tel. No.: 
Fax No.: 
Email1:secretarial@abhyudayabank.net 
Email2: 
Secretarial Department. 
49  Apna Sahakari Bank Ltd. 
Name : Shri H H Shinde 
Position : Asst. General Manager 
Address : Apna Bank Bhavan
Dr. S S Rao Road, Parel 
Mumbai - 400012 
Tel. No.: 
Fax No.: 
Email1:apnabank@vsnl.com 
Email2: 
 
50  The Greater Bombay Co-op. Bank Ltd. 
Name : Shri M D Pai 
Position : Asst. General Manager (Audit & Inspection) 
Address : Baldota Bhavan, 3rd Floor
117, M K Road, Churchgate 
Mumbai - 400020 
Tel. No.: 
Fax No.: 
Email1:gbcbho@bom7.vsnl.net.in 
Email2: 
 
51  IDBI Bank Limited 
Name : Ms Kiran Balwani 
Position : Head of Phone Banking & Complaint Management Cell 
Address : Central Road, Elemacch Building, Plot No.82/83
Rd.No.7, Street No.15, MIDC, Andheri (E) 
Mumbai - 400 093 
Tel. No.: 
Fax No.: 
Email1:kiranbalwani@idbibank.com 
Email2: 
Central Processing Unit 
52  Janata Sahakari Bank Ltd. 
Name : Shri Sadanand G Bhagwat 
Position : Head – Customer Care 
Address : Bharat Bhavan, 1360, Shukrawar Peth
Thorale Bajirao Road 
Pune - 411002 
Tel. No.: 
Fax No.: 
Email1:jsb_hoadmin@vsnl.net 
Email2: 
 
53  Allahabad Bank  Head Office 
Name : Dr. Bikash Ghosh 
Position : General Manager 
Address : 
2, Netaji Subhas Road 
Kolkata - 700001 
Tel. No.: 
Fax No.: 
Email1:gmfa@allahabadbank.co.in 
Email2: 
FA & PD 
54  Standard Chartered Bank 
Name : Shri CDK Sai Narain 
Position : Head Service 
Address : 19, Rajaji Salai
 
Chennai - 600001 
Tel. No.: 
Fax No.: 
Email1:Head.service@in.standardchartered.com 
Email2: 
Complaint Management Unit 
55  Bank of India  Head Office 
Name : Shri Ramawatar Singh 
Position : General Manager 
Address : Star House, C-5, ‘G’ Block, 1st Floor
Bandra-Kurla Complex, Bandra (East) 
Mumbai - 400051 
Tel. No.:(022) 66684450 
Fax No.:(022) 66684460/4503 
Email1:ramawatar.singh@bankofindia.com 
Email2: 
56  Bank of Maharashtra  Central Office 
Name : Shri V V Karandikar 
Position : General Manager 
Address : ‘Lokmangal’
1501, Shivaji Nagar 
Pune - 411005 
Tel. No.: 
Fax No.: 
Email1:bomcopln@mahabank.co.in 
Email2: 
Planning 
57  Janalaxmi Co-op Bank Ltd.  Head Office 
Name : Shri Bhushan T Ranade 
Position : - 
Address : ‘Samruddhi’ Gadkari Chowk
Old Agra Road 
Nashik - 422001 
Tel. No.: 
Fax No.: 
Email1:jlcbl_nsk@sancharnet.in 
Email2: 
 
58  Nutan Nagarik Sahakari Bank Ltd.  Central (Administrative) Office 
Name : Shri Rakesh B Patel 
Position : - 
Address : Opp. Samarteshwar Mahadev
Near Law Garden, Ellisbridge 
Ahmedabad - 380006 
Tel. No.: 
Fax No.: 
Email1:- 
Email2: 
 
59  Indian Bank  Head Office 
Name : Dr.S Lakshmanan 
Position : General Manager (P&D) 
Address : 
66, Rajaji Salai 
Chennai - 600001 
Tel. No.:044-25231279 
Fax No.: 
Email1:lakshmanan@indian-bank.com 
Email2: 
Customer Service Cell 
60  Oriental Bank of Commerce  Head Office 
Name : Shri R K Dargan 
Position : Deputy General Manager 
Address : Harsha Bhawan, E-Block
Connaught Place 
New Delhi - 110001 
Tel. No.: 
Fax No.: 
Email1:rkdargan@obc.co.in 
Email2: 
P&D 
61  Syndicate Bank  Corporate Office 
Name : Shri K Devananda Upadhyaya 
Position : General Manager 
Address : Syndicate Bank Building
2nd Cross, Gandhinagar, 
Bangalore - 560009 
Tel. No.:080-22260281 
Fax No.:080-22208960 
Email1:coplan@syndicatebank.co.in 
Email2: 
Planning & Development Dept 
62  UCO Bank  Head Office 
Name : Shri S K Das 
Position : General Manager 
Address : 2nd Floor
10, B.T.M. Sarani 
Kolkata - 700001 
Tel. No.:033-2215 5735 
Fax No.:033-2221 5884 
Email1:hopdev.calcutta@ucobank.co.in 
Email2: 
Strategic Planning 
63  Union Bank of India  Central Office 
Name : Shri B L Javeri 
Position : General Manager 
Address : 239, Vidhan Bhawan Marg
Nariman Point 
Mumbai - 400021 
Tel. No.: 
Fax No.: 
Email1:javeri@unionbankofindia.com 
Email2: 
Planning & Support Services Department 
64  United Bank of India  Head Office 
Name : Shri Mrinal Baishya 
Position : General Manager (Systems & Strategies) 
Address : 11, Hemanta Basu Sarani
 
Kolkata - 700001 
Tel. No.: 
Fax No.: 
Email1:ubigmpd@vsnl.net 
Email2: 
 
65  State Bank of Bikaner & Jaipur  Head Office 
Name : Shri M M Sehgal 
Position : General Manager  
Address : Tilak Marg
Post Box No.154 
Jaipur - 302005 
Tel. No.:0141-5101530 
Fax No.:0141-2227454 
Email1:- 
Email2: 
Planning & Development Dept 
66  State Bank of Hyderabad  Head Office 
Name : Shri C V Krishnakumar 
Position : General Manager (Operations) 
Address : Gunfoundry
 
Hyderabad - 500005 
Tel. No.:(040) 23387881 
Fax No.:(040) 23387798 
Email1:sbhgmop@sbhyd.co.in 
Email2: 
 
67  State Bank of Indore  Head Office 
Name : Smt. Annie Pawar 
Position : General Manager - Operations 
Address : 5, Yeshwant Niwas Road
 
Indore - 452003 
Tel. No.: 
Fax No.: 
Email1:gmo@sbindore.co.in 
Email2: 
 
68  State Bank of Mysore  HEAD OFFICE 
Name : Shri Ramprasad 
Position : Chief Manager 
Address : K.G. Road
 
Bangalore - 560009 
Tel. No.:080-22353463 
Fax No.:080-22353478 
Email1:sbmpsb@vsnl.net 
Email2: 
GM(O) Secretariat 
69  Development Credit Bank Ltd. 
Name : Shri Aslam Merchant 
Position : Vice-President 
Address : 301, Trade Plaza
Veer Savarkar Marg, Prabhadevi 
Mumbai - 400025 
Tel. No.: 
Fax No.: 
Email1:aslammerchant@dcbl.com 
Email2: 
Customer Care 
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